Frequently Asked Questions
We currently operate three branches in Klang Valley.
You can find the full list of locations and contact details here.
You can book via WhatsApp, phone call, or through our online booking page.
We recommend booking in advance to secure your preferred slot.
We welcome walk-ins based on availability, but appointments are highly encouraged to avoid long waits or disappointment.
We offer a wide range of nail and spa services, including:
• Gel & classic manicure/ pedicure
• Nail art & extensions
• Foot spa & callus treatment
• Hand & foot paraffin treatments
• Waxing services
• Lash services
• Hair wash & blow
View full service menu: Here
Gel polish lasts longer (up to 2-3 weeks), dries instantly under a LED lamp, and resists chipping. Regular polish dries naturally (about 1-2 hours drying time) and usually lasts 3–7 days.
Read more: Here
We recommend every 2–3 weeks for maintenance and nail health, depending on your lifestyle and nail condition.
Yes, when done by professionals using proper techniques and high-quality products.
We also offer nail strengthening treatments to protect your natural nails.
Yes, but please inform us during booking as removal times and techniques vary. A surcharge may apply depending on the condition.
All gel polish services done at POSH include free removal during your next visit, so you don’t have to worry about extra charges when it’s time for a refresh.
Let us know immediately.
POSH offers a grace period for minor touch-ups within a few days of your visit (based on service type). We’ll advise the best next steps.
• Express: ~ 30 mins
• Classic: ~ 50 mins
• Spa/Treatments: ~ 60-75 mins
• Nail art & extensions: Timing depends on design – please check with our team
Absolutely! Our treatments are suitable for all genders.
We have manicure and pedicure designed for men’s foot care and relaxation.
Yes, you may bring your own polish. Just inform our team beforehand.
However, the service price remains the same and we cannot guarantee the same longevity or finishing as our in-house brands.
A RM50 deposit per pax is required to secure your appointment.
• The deposit will be used to offset your bill
• For members, the amount will be deducted from credit in case of a no-show.
• Cancellations or reschedules made less than 2 hours before your appointment will result in deposit forfeiture.
This policy helps us minimize no-shows and serve all clients better.
Yes, subject to availability. Let us know when you book and we’ll do our best to accommodate your request.
Yes. We follow strict sanitation procedures. Tools are sterilized after every use, and spa basins are thoroughly cleaned before each client.
We love little guests! However, we recommend bringing children only if they can sit comfortably throughout the treatment, to ensure a relaxing experience for all clients.
Yes! It’s a perfect present for birthdays, thank-you gifts, or festive occasions.
You can purchase gift cards via our webstore: Here
Yes! For every new customer you refer to POSH, you’ll receive RM50 credit after their first visit with a minimum spending on RM160 (First Trial Promo).
Just make sure your friend mentions your name during booking or checkout. There’s no limit to how many people you can refer!
Absolutely! We carry a curated range of cuticle oils, foot creams, hand lotions, and nail serums, perfect for maintaining your nails between visits.
You may purchase in-store or online: Here
Yes, we do! We cater to bridal parties, birthdays, and corporate wellness sessions.
Contact us for more details and reservations.